Grievance Procedures and Policy
The community college is required to adopt and disseminate grievance policies and procedures for employed personnel and students that meet the requirements of Title IX, Section 504, and the ADA. Colleges are allowed to use multiple grievance procedures, one must be designated that is robust enough to handle discrimination complaints.
Essential Components
What are some of required the elements of a grievance procedure?
- Ready availability to students and employees
- Provision for equitable accessibility and action to the complaint
- Incorporation of due process
- Name, address, and telephone number of the Title IX/Section 504 Coordinator(s)
This list is not exhaustive. OCR has issued guidance on the required elements of grievance procedures and the corresponding elements of investigations into alleged discrimination or sexual assault. It is highly recommended that colleges review this guidance.
Documentation
In the event a college is selected for an on-site review, a copy of the student grievance procedure which meets sex equity (Title IX) and persons with disabilities (Section 504), Section 504 requirements, and the publication(s) in which grievance procedures can be found (include the dissemination method of this publication) must be provided. Additional documentation may also include:
- A copy of the employee grievance procedure, which meets Civil Rights requirements, and method of dissemination. This must be more than just the negotiated contract for instructors and must cover Title IX and Section 504
- Names of the coordinators for sec equity (Title IX) and persons with disabilities (Section 504)
- Student handbook
- Employee handbook
- Other documents utilized for the public dissemination of the grievance policy
- Board policies and/or meeting minutes
Resources
Checklist for a Comprehensive Approach to Addressing Harassment
http://www.ed.gov/policy/rights/guid/ocr/checklist.html
Resources for prohibiting harassment and violence, including hate crimes
http://www.ed.gov/offices/OCR/archives/Harassment/index.html
- Sample policies prohibiting harassment and violence
http://www.ed.gov/offices/OCR/archives/pdf/AppA.pdf - Grievance procedures protocols and checklists
http://www.ed.gov/offices/OCR/archives/pdf/AppB.pdf - Sources for technical assistance
http://www.ed.gov/offices/OCR/archives/pdf/AppD.pdf
Revised Sexual Harassment Guidance (September 2017)
https://www2.ed.gov/about/offices/list/ocr/letters/colleague-title-ix-201709.pdf
Top 10 Tips for Grievance Procedures
https://icsps.illinoisstate.edu/wp-content/uploads/2019/03/Grievance-Secondary.pdf
Sexual Harassment Guidance Q&A (September 2017)
https://www2.ed.gov/about/offices/list/ocr/docs/qa-title-ix-201709.pdf